Another alternative to email notification is to use Postfix instead of Sendmail because Sendmail is not as secure besides, using Postfix is a lot easier and it is more secure than Sendmail.
If you want to proceed with it, you have to remove Sendmail and replace it with Postfix, using these 2 commands:
rpm -e –nodeps sendmail
yum -y install postfix
Following this, edit your /etc/postfix/main.cf, (use your preffered editor and add your preffered SMTP) and add:
relayhost = smtp.your-smtp.com
Replace smtp.your-smtp.com with your own smtp server.
You should also edit /etc/asterisk/vm_general.inc and set the «serveremail» parameter to your real email address. This is to avoid messages with invalid from-addresses floating aimlessly in the Internet.
Then load Postfix.
service postfix reload
Postfix will now send all outgoing email to your ISP’s mail server.
To call in and retrieve your voicemail from external phone is as easy as simply calling your number and retrieve your voice mail. This can be done easily if you have IVR enabled in your new TRIXBOX system.
Five simple steps:
Call my number and when the Digital Receptionist answers, I will dial my extension number prefixing it with an *.E.g. My extension number is 2001, so when the DR answers me, I will dial *2001
I will then be ask to leave a voicemail, but instead, I will dial * again.
DR will ask for a password to be followed by the # key.
I enter my password followed by #
DR will then give me my voice mail if there is any.
Forward the new extension to 8500 (this is a Fonality-reserved extension for voice mail access – it cannot be changed)
Dial the main number for your business (that rings to your auto attendant menu)
Dial the extension you created in Step #1
Dial the extension + #
Dial the pin code + #
Why can’t I just dial 8500?
8500 is an internal extension, which means it is not accessible to outside callers. Fonality made the decision to interanlize this extension because enabling the extension would create a 3 second delay in any submenu with a Key Press option 8 configured.
If your submenu has a Key Press 8 configured, and a caller presses 8 within the submenu, the system must wait for 3 seconds for additional input before executing the Key Press. The system doesn’t know if the caller is trying to execute Key Press 8 or if they are trying to dial an 8XXX extension.
Trixbox supports three different types of voicemail greetings configurable via the voicemail system.
Record a new voicemail greeting
From your phone, push the ‘voicemail’ button
Enter your PIN code (set by your administrator
Press 0 for ‘other options’
Follow the prompts to record your busy, unavailable, and/or vacation greeting
Your unavailable greeting will be used when you phone rings for a specified period of time without being answered. As the name implies, this greeting is meant to play when you are away from the phone.
Your busy greeting will be used whenever you are on the phone and a second call comes through to your extension. If you choose not to answer the second call, the caller will hear your busy greeting after the default ringing period (configured by your administrator)
Your vacation greeting supercedes both ‘unvailable’ and ‘busy’ greetings and plays for all incoming calls after the default ringing period (configured by your administrator). The vacation greeting is intended for holidays and sick days. Once recorded, it is automatically active for your voicemail box. You must disable the greeting via the voicemail system in order to restore your unavailable and busy greetings.
Will my greetings be overwritten if I set a vacation greeting?
Remember – each greeting type is recorded into an independent sound file. They are not dependent on each other. So your greetings will not be overwritten even if you set a vacation greeting